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ORDERS: Since most things are custom made, they are made to order. Depending on the amount of orders that come through from customers, wait times for an item can take 2-3 weeks until they are shipped. After the item is made it is then usually shipped within 2 days of completion.
Orders are fulfilled in the sequence that they are received. This prevents a customer from getting their item pushed back in the production line. This ensures fair and proper treatment of all customers.
If a leather is not available at the time, another leather can be suggested that is similar. Availability of leather varies depending on demand and supply. Leathers can sometimes take weeks to be delivered to us.